Refund & Return Policy – OchaThai Street Food

At OchaThai Street Food, we pride ourselves on preparing every order fresh and with care. Please take a moment to review our policy before placing an order.

Order Cancellation

Once an order is placed and confirmed, it cannot be cancelled. Our dishes are made fresh to order, and preparation begins immediately to ensure fast and high-quality service.

Refund Policy

All payments are final and non-refundable. Due to the nature of our service, we do not offer refunds once an order has been placed and paid for.

Returns

As we sell perishable food items, we do not accept returns under any circumstances.

Issues With Your Order

If there is an issue with your order (e.g., missing or incorrect items), please contact us immediately upon receipt. While we do not offer refunds, we’ll do our best to resolve any genuine mistakes made on our part.